Case Study

WCCE – A Reliable Call Center Website Built for Trust and Clarity

WCCE  is a professional call center partner offering tailored customer service solutions for businesses in the Netherlands and Suriname. Their team needed a clear and conversion-focused website that communicates their values, services, and personality — while making it easy for potential clients to get in touch. They came to me with a clear request: a website that looked modern, clean, and professional, while staying simple and easy to use.

They didn’t want clutter — they wanted structure, clarity, and a site that felt current and human. We achieved that through a custom WordPress design that uses a stacked scroll effect — letting visitors move smoothly from one section to the next, absorbing each piece of content at the right pace.

To align fully, we held several in-person meetings in Rotterdam to shape the strategy and tone together.

Platform

WordPress

Service

Web Design + SEO-Friendly Structure + Branding Implementation

Project Timeline

2024

Project Brief

WCCE needed a website that would immediately convey trust, professionalism, and personality. The goal was to create a strong first impression while clearly communicating what sets them apart: a human-first approach, flexibility, and high-quality customer service at a competitive rate.

They already had a solid foundation in terms of content and messaging — it just needed the right structure to shine. We translated that into a fast, mobile-friendly WordPress website with a smart layout that guides visitors effortlessly through who WCCE is, what they offer, and why it matters.

Challenging Parts

Website design showcasing callcenter services for Dutch and Surinamese clients
FAQ section design for a professional callcenter website

Key Features

Custom WordPress site with modular sections for future growth
Mobile-optimized layout for on-the-go business owners
Stacked scroll effect to guide visitors smoothly through each section
Clear service presentation: inbound support, live chat, e-mail & social
FAQ and brand messaging blocks to build trust and clarify the offer
Professional yet warm visual identity, using WCCE’s deep blue and vibrant orange

Project Result Overview

WCCE now has a fast, modern website that reflects their values: reliable, professional, and truly people-first. The new design supports their mission to be the trusted voice behind other businesses — with a clear contact path and consistent messaging.

Thanks to our collaborative approach — including in-person strategy sessions in Rotterdam — the result is a website that feels both polished and personal.

Let’s create a website that feels like your brand —
and works like a dream.